Frequently Asked Questions

1. Do I need to register an account with to submit an article?

Yes. is the publisher of the journal and host of the manuscript management system. So, you need to register with to upload a manuscript to a journal.

2. I have registered with as a new user. It said that an email has been sent to my email address for verification. But I have not received an email. What can I do?

  • a) When a new account is registered with server will send an automated verification email
  • b) Sometimes the email can go into spam/junk folder. Please check the spam/junk folder.
  • c) Add to your address book. This will avoid the email from landing in spam/junk folder.
  • d) If you did not receive the email even after 2 hours of registration, log in to your account in You will be landing in “email verification is pending” page.
  • e) Click on the link there to receive the email again. Please remember if you fail to add to your email account address book the new email may also land in spam/junk folder.

3. How can I change my password?

  • a) Log in to your Account in
  • b) In My Portal section click on My Personal Information.
  • c) Click on the “Edit” link against the "Portal Password"
  • d) Input the old and new passwords, then click “Save Changes”.

4. I forgot my password. How can I retrieve it back?

5. My password does not work. What can I do?

  • a) Please check the upper and lower case while entering the password. ('A' is not the same as 'a')
  • b) Please pay attention to each keystroke. Sometime, even if you press a key properly, it may fail to enter the corresponding letter on the screen
  • c) If you have previously rest the password please remember the last password that you used during the last reset. That is the only password that can work to log in. Previous passwords will not work.
  • d) If all of the above fails to work, you can reset the password again.

6. I submitted a manuscript for publication and it was returned for technical modifications. How can I resubmit it?

  • a) Login to the author panel.
  • b) Click the resubmit link and upload your manuscript.

7. Whom do I contact for technical assistance?

You can contact us by sending an Email:

8. We are interested in migrating a journal to, whom do we contact?

Please visit and fill the form and send it to us. We will be happy to assist you.

9. We are interested in starting a new journal Scientiifcscholar to publish it for us, whom do we contact?

Please visit and fill the form. We will assist you in starting a new journal.

10. How much does it cost to publish and start a new Journal?

There are different models available to calculate the cost of publication. We will be very happy to discuss them with you and find a model that best suits your requirement. Please contact us by Email: